FAQ

Fair questions, straight answers

No fine print and no clever wording. If your question isn't here, just ask us.

Is the redesign really free?

Yes. Building the preview costs you nothing and carries no obligation. We only charge if you decide to take the new site live, and that price is always agreed in writing first.

How did you get my details?

We find Australian businesses whose public websites look like they're due for an update, and reach out by email or post using publicly available contact details. If you'd prefer we didn't contact you again, just reply once and we'll opt you out permanently.

Will you delete my preview if I'm not interested?

Absolutely. Use the remove my preview form or reply to our email, and we'll take it down within one business day — no questions and no follow-up.

Is this a scam or a hard sell?

Neither. There's no payment to see your preview, no contract to view it, no countdown timers and no salesperson chasing you. The redesign is the pitch; if it's not better than what you have, there's nothing to discuss.

What will it cost if I go ahead?

It depends on the size and complexity of your site, but we quote one clear, fixed price up front before any launch work begins. The free preview gives you the design; the quote covers finishing it and going live.

Who owns the website if I proceed?

You do. Once your project is paid for, the site and its content are yours. We can hand over the files or keep hosting and maintaining it for you — your choice.

Do you only work with certain industries?

No. We work with trades, hospitality, professional services, retail and more. If you run an Australian business with a website that no longer does you justice, we can help.

Where is my data stored and is it secure?

We only collect what we need to prepare and discuss your preview, we never sell or share it, and we delete it on request. See our Privacy Policy for the detail.

Still on the fence?

A free preview is the easiest way to decide. There's genuinely nothing to lose.

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How it works Free redesign