Support

Need help with your redesign or website?

Use this page for change requests, website issues, hosting questions, billing questions, or anything else after you have started working with Rebuildaroo.

Usually replies within 1 business day Urgent launch issues prioritised

Send a support request

Need help with a Rebuildaroo preview, website handover, hosting, DNS, or an existing project? Send the details below and we'll review it as soon as we can. If something is affecting a live website, choose Urgent and include the page URL, what happened, and what you expected to happen.

Support requests go straight into HubSpot so we can track and respond properly.

How we prioritise

Clear requests get fixed faster

We triage support based on business impact. A live enquiry form not working gets handled before a cosmetic copy tweak, but every request gets a clear reply.

Urgent

Live site down, launch blocked, or a form/domain issue stopping customer enquiries.

High

A visible problem on a live page, mobile layout issue, or important pre-launch change.

Normal

Copy edits, design tweaks, content updates, general questions, or future improvement ideas.

How it works Free redesign